This document establishes the General Terms and Conditions of the website www.celtarys.com, which aim to commercialize products and services related to the research, development, production, and marketing of chemical tools of interest in the drug discovery process of Celtarys Research S.L. (“Celtarys”), that was constituted before the Notary of Santiago de Compostela, Inmaculada Espiñeira Soto, on February 26, 2021, and registered in the Commercial Registry of Santiago de Compostela, Volume 398, Page 123, on March 17, 2021, with NIF B42952028 and registered address at Avenida de Barcelona, 7, 15706 Santiago de Compostela. These terms apply to individuals or legal entities (“contracting party” or “user”) who express their intention to purchase the products available in the online store of the website www.celtarys.com by submitting a request through electronic means, specifically via the internet through the website owned by Celtarys.
Information and contractual documentation. Acceptance of the contract
These General Conditions are permanently displayed on the website www.celtarys.com, owned by Celtarys, and any user can save them, print them, and therefore be informed in advance of the conditions under which the contracting of the products in the online store will take place (collectively, the “product”).
Additionally, these General Conditions are reiterated along with a summary of the specific request – specific product contracted, cost with indication of taxes if applicable, shipping costs, etc. – for explicit acceptance by the contracting party by clicking “I have read and accept the terms and conditions” each time a specific request is made through the website.
It is not technically possible for the contracting party to complete the request without accepting these General Conditions. For the contracting party to make this acceptance and thus complete the request, must provide their details when placing an order on www.celtarys.com, at which time accepts these Conditions and the Privacy Policy of the website.
By accepting these Conditions, the contracting party gives their express and unconditional consent for Celtarys to carry out the necessary payment operations for the acquisition of the contracted product, expressly authorizing Celtarys to make charges through the payment methods have selected or entered in the secure area provided for this purpose, in accordance with payment services regulations.
These General Conditions together with the specific request made through the internet by the contracting party – also called “Particular Conditions” – configure the content of the contract between Celtarys and the contracting party, who declares has sufficient capacity to contract and has read, understood, and accepted these conditions.
Celtarys, at the time the contract is made and within a period not exceeding twenty-four hours, will send the confirmation of the order made to the email address associated with the contracting party's account.
The contracting party will have permanent access to these General Conditions on the website. Any subsequent modification of these General Conditions will be clearly displayed in an easily accessible location on the website www.celtarys.com. All documentation mentioned above can be printed and archived by the contracting party, and they may request it at any time via email sent to info@celtarys.com.
Any request for information or complaint deemed pertinent may be made to the email mentioned in the previous paragraph, where the receipt of the complaint presented will be acknowledged by sending the corresponding receipt – with the corresponding identification key – to the email address that must be provided to process the complaint.
Object
Under this contract, Celtarys agrees to deliver to the contracting party the product that has requested through the website www.celtarys.com in exchange for a specific price and in accordance with the conditions established in this document.
Rights and obligations of Celtarys
3.1. Delivery of the Product
Celtarys commits to deliver the product in perfect condition to the address specified by the contracting party in the order form, where the particular conditions that accompany these general conditions are stated. Celtarys will not be responsible for errors in delivery when the data entered by the contracting party in the order form does not match reality or has been omitted.
Unless otherwise agreed by the parties, Celtarys will deliver the product by transferring its material possession or control to the contracting party, without undue delay and in accordance with the deadlines indicated on the website, which in no case will exceed thirty working days from the conclusion of the contract.
The items purchased on www.celtarys.com will be sent via FedEx. The shipment will be identified with a number assigned to facilitate tracking by the customer through the FedEx website.
3.2. Liability of Celtarys
Celtarys will not be liable in any case for:
- Errors, delays in access by the contracting party when entering their data in the order form, slowness or impossibility of order confirmation, or any anomalies that may arise when these incidents are due to problems in the Internet network, causes of force majeure, or any other unforeseen contingencies beyond Celtarys's good faith. In any case, Celtarys commits to resolving any issues that may arise and to providing all necessary support to the contracting party to reach a quick and satisfactory solution to the incident.
- Errors or damage caused by improper use of the product and in bad faith by the contracting party. For proper use, the instructions in the corresponding technical data sheet should be followed.
- The inability of the email address provided by the contracting party for the sending of the order confirmation.
Celtarys has absolute responsibility for the quality of the product, accepting the refund of the amount paid for the product if it does not arrive at the contracting party in good condition or is defective. The contracting party must communicate this fact, justifying the incident with experimental data, within a maximum period of thirty calendar days from the date of delivery. Celtarys is exempt from all responsibility regarding any possible breakages or defects of the product occurring after delivery. Likewise, Celtarys will not have any liability regarding any product that has already been fully consumed, whose incident is not justified with experimental data by the contracting party wishing to make a claim.
The contracting party, before signing for the delivery of the order, must check that the packaging is delivered in perfect condition; if it gives consent at the time of delivery, it is understood by both parties that it was delivered correctly and that any possible deterioration occurs after delivery.
The contracting party expressly waives any claim for contractual or non-contractual liability for any possible damages or losses resulting from what is stated above in this clause. In any case, Celtarys's liability for non-compliance with the terms of this agreement according to these general conditions will be limited to the refund of the amount that, if applicable, the contracting party may has paid in relation to the product.
The contracted product has the warranty indicated on the technical data sheet. If the product does not conform to the contract, the contracting party may choose to demand the replacement of the product or, if applicable, the resolution of the contract, under the legally established terms.
Rights and obligations of the contracting party
4.1. Payment
The contracting party agrees to pay the amount for the product effectively requested in the amount and form established in these Conditions.
This webpage has an SSL (Secure Socket Layer) security certificate. This security standard allows for the secure and encrypted transfer of data between the user and the website. When a secure connection is established, it means that the following is fulfilled:
- The security certificate guarantees the authenticity of the website (it is not a fake site).
- It encrypts the information transferred from the user's browser to the web server where the page is hosted.
4.1.1. Amount
The remuneration for the product effectively requested by the contracting party will be the amount indicated on the website and the amount that appears in the specific request of the contracting party every moment (except in case of typographical or obvious error); requests that will constitute the particulars conditions of the order. The price of the product displayed on the website is always indicated in euros, excluding taxes.
In the event of an error in the price of the product requested by the contracting party, Celtarys will inform them as soon as possible and offer them the option to reconfirm the order at the correct price or cancel it. If it is not possible to contact the contracting party, the order will be considered canceled and the amount paid will be fully refunded, without entitlement to any compensation.
The final total price will include: the price of the selected product, taxes or fees, the amount of any increases or discounts applicable to the offer, and additional costs – for example, those associated with transport, payment methods, etc. – that will be charged to the contracting party, which will be expressly accepted by the contracting party.
Celtarys will issue the corresponding invoice for the contracted product detailing all the concepts that make it up. The contracting party expressly consents to the electronic sending of the invoice to the email address provided when processing the order. At any time, the contracting party can communicate their desire to receive invoices on paper, by contacting info@celtarys.com.
4.1.2. Payment Methods
The contracting party must pay the amount corresponding to the contracted product using one of the payment methods and procedures available on the website. Celtarys only accepts payments made by bank transfer and credit card.
The Celtarys website complies with standards related to SSL protocols. This ensures a secure and private transaction, guaranteeing the customer that Celtarys cannot access or store any data provided by the customer when making the payment via virtual POS.
The additional costs associated with the selected payment methods must be paid and confirmed independently according to the terms indicated on the website.
4.2. Withdrawal
The contracting party, who qualifies as a consumer under current legislation, may withdraw from the contract made on www.celtarys.com, without the need for justification, within twenty-four hours from the moment of purchase.
Contracts for those products made according to the specifications of the contracting party and clearly personalized will not be subject to withdrawal.
To exercise the right of withdrawal, the contracting party must notify their decision to withdraw from the contract through an unequivocal declaration to: Celtarys, Avenida de Barcelona, 7, 15706 Santiago de Compostela, or info@celtarys.com, indicating that they withdraw from the contract and providing the following details: order reference, date of receipt, name and surname of the contracting party, and their address. The contacting party may also use the model form provided for in the current regulations on consumer protection. If the withdrawal is submitted on paper, it must be duly signed by the contracting party. To comply with the deadline, it is sufficient for the notification to be sent before it expires.
In case of withdrawal by the contracting party, Celtarys will refund all payments received, including – if applicable – delivery costs (except for additional costs resulting from the contracting party's choice of a different delivery method than the least expensive ordinary delivery method offered by Celtarys), without undue delay. This refund will be made using the same payment method used for the initial transaction, unless expressly agreed otherwise. The contracting party will not incur any costs as result of the refund. Celtarys may withhold the refund until the products have been received or until proof of their return has been presented.
The contracting party must return or deliver the products directly to Celtarys, at Avenida de Barcelona, 7, 15706 Santiago de Compostela, without undue delay and, in any case, no later than fourteen calendar days from the date they communicate their decision to withdraw from the contract. The deadline will be considered fulfilled if the products are returned before the end of this period. The contracting party must bear the direct cost of returning the products. The return cost will depend on the transport and/or courier company selected by the contracting party to return the product.
4.3. Liability of the Contracting Party
The contracting party assumes all risks of deterioration, damage, and loss of the product from the moment it has been made available by the third party who delivers the requested product on behalf of Celtarys.
The contracting party will be responsible for the decrease in the value of the products resulting from handling that is not necessary to establish the nature, characteristics, and, if applicable, the functioning of the products.
The contracting party agrees to check the good condition of the product with the third party who delivers the requested product on behalf of Celtarys, a check that will be carried out before signing the delivery receipt.
Resolution
Celtarys and the contracting party may terminate this contract for any reasons established by law and in particular for non-compliance with these General Conditions. The resolution of the contract may be exercised by contacting the other party at the postal address provided by the contracting party when contracting the service, and at Celtarys's address, properly identifying the contract to be resolved.
Copyright and trademark
Celtarys informs that its own contents, programming, and design of the website www.celtarys.com are fully protected by copyright, and all reproduction, communication, distribution, and transformation of these protected elements is expressly prohibited without the explicit consent of Celtarys.
Celtarys may use external sources for the development of their content on certain occasions and/or establish links or hyperlinks to articles or information from third parties, always citing the source. The legitimate holder of the copyright for this information included may request at any time the removal of the referred references.
Data protection
Celtarys has implemented all the technical and organizational measures necessary for the correct protection of your personal data, thus complying with the requirements of the Regulation General Data Protection Regulation (EU) 2016/679. In any case, the owner of the data may exercise the rights of access, rectification, deletion, limitation of treatment and the right to data portability, by writing to the postal address indicated above (address of THE RESPONSIBLE), or through the following email address: info@celtarys.com.
Jurisdiction and applicable law
These general conditions are governed by Spanish legislation. The Courts of Santiago de Compostela are competent to resolve any controversy or conflict arising from these general conditions, with the contracting party expressly waiving any other jurisdiction that may correspond to them. Consumers may use the platform for the extrajudicial resolution of disputes arising from online purchase or service contracts, accessible through the following link: http://ec.europa.eu/odr.
Others
If any clause in this document is declared null, the other clauses will remain in effect and will be interpreted taking into account the will of the parties and the very purpose of these conditions. This contract is made solely in English. Celtarys may not exercise any of the rights and powers granted in this document, which will not imply in any case a waiver of the same unless expressly recognized by Celtarys.
